The experience that you create and provide is the product you are selling. It is not just an accommodation, a tour, or a hike; it is a combination of activities, settings, and services that together produce an experience that can affect your customer in profound ways. The Experience Co-Evolution Group helps you create experiences that will positively affect people – and make them want to return for more. Satisfied customers create advocates for your experience, which then becomes “word of mouth” advertising – the driving force behind the new, emerging “experience-based economy”. We support the three main factors for creating your experiences:
Interpretation
is simply – “telling the story” of people and places, which is what people are
seeking. Translating the history, geography, and stories of people and natural
elements into engaging tales and memorable experiences is just part of our
expertise.
Programming in recreational settings
is the combination of activities, services, and experiences and blending them
into a cohesive and interesting experience which is necessary to keep people
happy, safe and comfortable. If successful, the result is return customers and
people telling friends too. These are key ingredients to success – memorable
experiences with people coming back for more.
Performance Support – sustaining a
successful tourism and economic diversification strategy for your community,
organization or business requires effective maintenance, monitoring, measuring
and possibly revitalization. Our team has been working in this arena for many
years and understands how to assure your success.